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Children from 170 countries have talked to the world’s first fully artificially intelligent Santa Claus for free, with no time limits

Los Angeles, CA, December 10, 2020

Talk to SantaIt’s easy to talk to Santa!

AI Tech Company StoryFile funded and created Ask Santa as a Christmas gift during the pandemic; Children’s COVID concerns answered

Ask Santa, Powered by StoryFile Life

The COVID-19 Pandemic was going to prevent many children from speaking with Santa Claus this year. But, AI startup StoryFile had other plans – Christmas would not be cancelled. Today StoryFile announced that, the world’s first artificially intelligent, virtual Santa Claus, has already been visited by children from over 170 countries. Today, the site allows children of all ages to interact with Santa in real time, for free, and with no time limits. Heather Smith, Co-Founder & CEO of StoryFile, developed the idea to use her company’s conversational video technology to usher in the holiday spirit. StoryFile created AI powered Ask Santa as a gift to children everywhere.

While there are many virtual Santa experiences this year, Ask Santa is the only one that is free, interactive, and answers questions in real time. While some custom video experiences can cost as much as $58 for 8 minutes, Ask Santa has no time limit, or limit on the number of sessions per child or family. The idea was to create an experience for people to speak with Santa from the comfort and safety of their homes – and have the opportunity to ask Santa (almost) anything! Ask Santa is even being visited by large groups using big screen TVs or monitors. Ask Santa is a webpage app that works on any browser on smartphones, tablets, desktops etc.

“By far the most frequent thing kids bring up with Ask Santa is their concern for his safety during the pandemic. We are seeing through the interactions just how concerned children are  – and they are telling Santa they are hungry, or sharing that a relative passed away.  It is heartbreaking at times, but we are comforted by the fact that Santa is offering an empathetic and comforting outlet,” said StoryFile CEO Heather Smith. “Ask Santa answers these questions and shows the spirit of the holiday is about compassion and community more than ever–not just gifts. That said, many children still ask Christmas specific questions, and ‘Am I on the naughty or nice list?’ is still a top question!”

What makes Ask Santa stand above the entire Santa business sector, is that when children ask Santa a question, they receive direct and immediate answers and responses. StoryFile’s technology means that children can have face-to-face conversations that are very much needed in today’s socially and physically distanced world. In addition, children are writing in letters to Santa and receiving responses from Santa and his team within 24 hours.

Top questions and subjects asked of Santa include:

  • How Santa stays safe this year
  • Requests to help ill family/friends
  • Tell me a story
  • Why do we give gifts
  • Naughty or Nice list
  • What is your real name
  • How old are you
  • What are the best gifts to give for Christmas *Data compiled anonymously through transcription by StoryFile. Ask Santa is KidSafe accredited.

When asking about COVID-19 specifically, Santa answers their questions by:

  • Assuring children that he and the elves were safe and that Christmas was not cancelled.
  • Assuring children that he will be safe on Christmas and follow safety rules. (Santa also shows the kids his mask to make them feel at ease and confirm he and his team follow the safety precautions).
  • As a caring and empathetic individual, Santa resonates with the kids and shares warm words for any who may be experiencing any fear or loss.

“2020 has been really hard for so many people, but Christmas will still be awesome if we remember what it’s all about,” our Santa, also known as Santa Cortney, told ABC News. “That’s why I’m so happy that is free and that children can talk to me for as long as they want. Ho Ho Ho!”

In a partnership with the American Heart Association (AHA) and the Red Sled Foundation, Ask Santa is encouraging anyone that is able to make a holiday donation to help kids in need.  100% of donations made on the Ask Santa website will go directly to the AHA, inspiring kids and adults alike to be “heart heroes” this holiday season.

For more information or media/PR requests for AI Santa and StoryFile’s Heather Smith, please contact

Consulting the Naughty or Nice List on, the free, fully interactive virtual Santa powered by StoryFile AI. Available on any browser now.

About StoryFile:

StoryFile is rapidly evolving the media and storytelling landscape through its proprietary innovative technology, creating new ways to interact and communicate with each other and the world through user-led, voice activated interactive conversational video technology. StoryFile’s mobile native cloud-based automatic AI-driven interactive conversational video platform creates an individualized and curated historical and living narrative. StoryFile leverages AI to enhance a natural conversation with the video captured on any device. StoryFile offers in-studio and remote legacy capture experiences, a beta-version of the StoryFile App on the app store, and [soon] a StoryFile Life version for users to create their personal full length StoryFiles using their own devices. To learn more, visit

About the American Heart Association:

Children are the future in a world where cardiovascular diseases claim more lives each year than all forms of cancer combined. The American Heart Association is a relentless force dedicated to saving and improving every child’s life. Its vision is that all children, regardless of gender, race, location or economic status, should be able grow to their full potential. The American Heart Association is laser-focused on enabling our children to build a world free from heart disease and stroke, working to improve environments where kids live, learn and play, and arming them with information, advocating for healthy environments and encouraging healthy habits. To learn more, visit

About Red Sled Santa Foundation:

For many years, the Red Sled Santa Foundation has made the holidays special for children. The Foundation provides programs, services, fun and educational holiday gifts, and essential needs for low income, special needs, medically challenged and terminally ill children so they experience a memorable and meaningful loving holiday. The Foundation accomplishes this mission through fundraising efforts, gifts from generous donors, and support from local merchants for our annual “Fill the Sleigh Toy Drive.” To learn more, visit

About StoryFile Life

Preserving your life story made simple.

Perfect for families. Interview a loved one from home, document your own life, give the gift of LIFE to a loved one.

Get started with these four steps:

STEP 1: Account

Create a free account

STEP 3: Record

Record questions about your life

STEP 2: Questions

Select questions to answer

Step 4: Share

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